To Report an Outage:

Please call 1-800-794-1989 or use the SmartHub mobile app. To talk to a person, press zero.

What is My District?

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district map

FreeState does print your substation information on your monthly bill. Your substation is where your power comes from. You can find your substation by looking at the area shown below.

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Below you can determine what district you are in by finding your substation. If you have questions, please contact our office at 800-794-1989 and we will be able to assist you. 

West District

Substations

  • Delia 
  • Dover
  • Carbondale
  • Crooked Post
  • Kiro
  • K-Sub
  • Prairie
  • Stull

Metering Points That FreeState May Reference in Outage Communication

  • Baldwin Creek
  • Banning
  • Delia
  • Hoyt
  • K10
  • Keene
  • Kiro
  • Pauline
  • Rossville
  • Scranton
  • Watson

East District

Substations

  • Lakewood Hills
  • Leavenworth
  • Oskaloosa
  • Springdale
  • Stranger
  • Tonganoxie

Metering Points That FreeState May Reference in Outage Communication

  • Hoyt
  • Mayetta
  • Nortonville
  • Rock Creek
  • Stranger
  • Stranger Tap
  • Tonganoxie Tap
  • Valley Falls