To Report an Outage:

Please call 1-800-794-1989 or use the SmartHub mobile app. To talk to a person, press zero.

Charges and Fees

Effective January 1, 2017 -- Revised December 2024
*Subject to change

New Service Application
$0
Meter Reading
$0
Disconnect Service
$0
Reconnect Service
$0
Non-Payment Fee
$35
Line-Retention Fee
$34.68
Seasonal Service Disconnect/Reconnect Fee
$300
Temporary Service Fee

Minimum Charge, based on type of service.

$50
Meter Tampering Fee

Member also owes estimated lost kWh for up to one year.

$300
Whole House Surge Suppressor monthly rental
$5
Service Call (business hours)
$0
Service Call After Hours

Charged if the problem is on the member side of the meter

$150
Returned Payment Fee
$30
Late Payment Penalty

Charged the day after remit due date.

7% of past due
Meter Testing Fee
Based on actual cost
Underground Locate
Third-party direct bill
New Account Deposit
Determined by Credit Score
Residential Co-op Owned Security Light

Monthly charge is subject to change due to PCA

$13.50