Please call 1-800-794-1989 or use the SmartHub mobile app. To talk to a person, press zero.
Effective January 1, 2017 -- Revised December 2024
*Subject to change
New Service Application | $0 |
Meter Reading | $0 |
Disconnect Service | $0 |
Reconnect Service | $0 |
Non-Payment Fee | $35 |
Line-Retention Fee | $34.68 |
Seasonal Service Disconnect/Reconnect Fee | $300 |
Temporary Service FeeMinimum Charge, based on type of service. | $50 |
Meter Tampering FeeMember also owes estimated lost kWh for up to one year. | $300 |
Whole House Surge Suppressor monthly rental | $5 |
Service Call (business hours) | $0 |
Service Call After HoursCharged if the problem is on the member side of the meter | $150 |
Returned Payment Fee | $30 |
Late Payment PenaltyCharged the day after remit due date. | 7% of past due |
Meter Testing Fee | Based on actual cost |
Underground Locate | Third-party direct bill |
New Account Deposit | Determined by Credit Score |
Residential Co-op Owned Security LightMonthly charge is subject to change due to PCA | $13.50 |