To Report an Outage:

Please call 1-800-794-1989 or use the SmartHub mobile app. To talk to a person, press zero.

Safety

We make safety a priority at FreeState! Download Safety 24-7

Power Line Safety

Accidentally contacting a power line can be dangerous and in some cases, even deadly. Your Touchstone Energy cooperative wants to help our members stay safe around power lines.

Keep a safe distance

Whether you are playing outdoors with your children or working on landscaping projects, keep a safe distance from power lines and other equipment your co-op uses to get electricity to your home.

Always remember to:

  • Stay away from power lines, meters, transformers, and electrical boxes.
  • Don’t climb trees near power lines.
  • Never fly kits, remote control airplanes or balloons near power lines.
  • If you get something stuck in a power line, call your Touchstone Energy co-op to get it.
  • Keep a safe distance from overhead power lines when working with ladders or installing objects such as antennas.
  • Never touch or go near a downed power line.
  • Don’t touch anything that may be touching a downed wire, such as a car.
  • Keep children and pets away.
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safe electricity

Safety Presentation Request

Electricity is all around us and is one of the most abundant forms of energy. Taking it for granted, however, could lead to serious injury or death.

FreeState has a comprehensive safety demonstration program to help you become more knowledgeable about electricity. The demonstration is suitable for all ages and organizations in our service territory.

For more information, please contact us using the form below and we will get back to you to set up a demonstration.