To Report an Outage:

Please call 1-800-794-1989 or use the SmartHub mobile app. To talk to a person, press zero.

Cooperative Transparency

FreeState Believes in Transparency

Your cooperative is a not-for-profit cooperative, collectively owned by its membership. FreeState is very proud of its cooperative difference.

FreeState Electric Cooperative is a 501 (c) (12) Electric Cooperative (not for profit) that is self-regulated by its member-owners.

FreeState Electric scored 83 on its recent American Customer Satisfaction Index (ACSI) member satisfaction survey. Its insurer, Federated Rural Insurance Exchange, also considers FreeState a “high-performing” cooperative.

FreeState retires capital credits when the Board of Trustees deems it economically feasible.