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 To report an outage please call 1-800-794-1989 or use the SmartHub mobile app. To talk to a person, press zero. To view our outage updates click here.

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Preparing For Planned Outages

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  1. Outage Center
  2. Preparing For Planned Outages

Reliable service is important to FreeState. It makes our members happy, and it makes us happy. However, maintenance is often needed to make certain our system and infrastructure are prepared to provide you with the power you need.  FreeState and power suppliers conduct work jobs throughout the year, which can result in planned outages. This allows us to work quicker and safer while ensuring your power will be more reliable for your future. 

Here are a few planned outage tips to help you prepare if FreeState or the power supplier needs to cut power: 

  • Have a back-up plan for life support equipment if you have it.
  • Adjust your refrigerator and freezer to the coldest temperature possible in advance so that things can get chilled more than normal. (Just remember to return them to the normal temperature after the outage is over.) Remember, food will stay colder longer if you keep the refrigerator closed during the outage.
  • Unplug sensitive electronics such as computers and televisions.
  • Charge your cell phone in advance so it has a full charge.
  • Keep a flashlight with extra batteries in a convenient place.
  • If you have a landline phone, make sure you have a hard-wired device. (Cordless phones don't work without electricity.)
  • Reset clocks, thermostats, and other programmed equipment after power is restored.
  • Inform FreeState if you have a generator and do not use it unless you're sure it was installed safely. An incorrectly installed generator can damage your property and endanger you and FreeState line workers who may be working on nearby powerlines. 

FreeState is here to help. For assistance or questions, please contact our office at 1-800-794-1989 or email our member service representatives. 

Why do we plan outages? Because sometimes we need to make safe maintenance adjustments.

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Contact Info

McLouth Office
507 N. Union
PO Box 70
McLouth, KS 66054

Topeka Office
1100 SW Auburn Rd. 
Topeka, KS 66615

Toll-Free:800-794-1989

EMAIL US!

 

About Us

With 14,974 members and 20,551 service points FreeState Electric Cooperative is the largest rural electric cooperative in Eastern Kansas and the fifth largest rural electric cooperative in the state of Kansas. FreeState serves nine Kansas counties and provides distribution infrastructure to Fort Leavenworth. 

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©2023 FreeState Electric Cooperative. All Rights Reserved.

  • Home
  • About Us
    • Board of Trustees
    • Cooperative Leadership
    • Powering Fort Leavenworth
    • Cooperative Transparency
    • About Touchstone Energy
  • Contact Us
    • Employment Opportunities
    • Media Inquiries
    • Submit Feedback
    • New Construction
    • Ask Matt
    • What is my district?
  • Member Services
    • Apply for Service
    • Payment Options
      • Understanding Your Bill
      • Payment Assistance
      • Pay Cash
      • Pay Now!
    • Capital Credits
    • Your Service
      • Security Options
      • Tree-Trimming
      • High Bill Concern
    • Member Programs
      • 101 Ways To Save
      • Attic Report Card
      • Medical Necessity Notification
      • Time of Use
    • Charges and Fees
    • Member Guide
    • Rebates
  • Outage Center
    • Outage Map
    • Preparing For Planned Outages
    • Social Feeds
    • Storm Updates
  • Communications
    • Connect With Us!
    • Energy Solutions Articles
    • Kansas Country Living
    • The Signal
  • Community Development
    • Co-op's Vote
    • CoBank Sharing Success
    • Local Sponsorships
    • Operation Round-Up
    • Youth Programs
    • FreeState Business Directory
  • Safety
    • Agriculture Safety
    • Emergency Preparedness
    • Generator Safety
    • Meter Access
    • Power Line Safety
    • Prepare for Winter Outages
    • Safety Checklist
    • Safety Demonstrations
    • Ten Tips To Avoid Scams
  • Co-op FAQ
    • Ask FreeState
  • SmartHub Mobile
    • Using SmartHub
  • Annual Meeting
    • 2023 Candidate Videos
    • 2023 Trustee Candidates
    • Annual Report
    • Voting for Trustees
  • Crew at the Zoo
  • ESC Adjustment
  • Solar/EVs
    • All About EVs
    • Renewable Energy
    • Register Your Ride