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If you are experiencing an outage, utilize the SmartHub app, or call 800-794-1989. If there is an emergency situation, please press 0 to speak to a member service representative. DO NOT LEAVE A MESSAGE FOR EMERGENCY SITUATIONS. 

 

 

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Member Services

Members have the ability to do business with either of our district offices. The West District office in Topeka services the western portion of the FreeState Electric Cooperative territory. The East District office in McLouth services the eastern portion of the FreeState Electric Cooperative territory.

We are here to serve our members, at either location. You may call our office at 1-800-794-1989 or email us. 

Our offices are open Monday through Friday from 7:30 a.m. to 4:00 p.m. We are closed major holidays. 

If you are calling about an emergency (active line down, power lines down, accident, etc.) please do not leave a message. PRESS ZERO to talk to a member of the MSR team. 

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Pay Your Bill

FreeState offers multiple options to pay your monthly bill. You can pay by phone, mail, or even make it automatic. 

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Your Service

Find information about starting, transferring, or set up a work order. You can also find information about security lights and construction. 

Your Service

Member Information

Click here to find information about the cooperative, services, and the cooperative difference. We're here to help. 

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Contact Info

McLouth Office
507 N. Union
PO Box 70
McLouth, KS 66054

Topeka Office
1100 SW Auburn Rd. 
Topeka, KS 66615

Toll-Free:800-794-1989

EMAIL US!

 

About Us

With 14,974 members and 20,551 service points FreeState Electric Cooperative is the largest rural electric cooperative in Eastern Kansas and the fifth largest rural electric cooperative in the state of Kansas. FreeState serves nine Kansas counties and provides distribution infrastructure to Fort Leavenworth. 

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©2021 FreeState Electric Cooperative. All Rights Reserved.

  • Home
  • About Us
    • Board of Trustees
    • Cooperative Leadership
    • Powering Fort Leavenworth
    • Cooperative Transparency
    • About Touchstone Energy
  • Contact Us
    • Employment Opportunities
    • Media Inquiries
    • Submit Feedback
  • Member Services
    • Apply for Service
    • Payment Options
      • Understanding Your Bill
      • Payment Assistance
      • Pay Now!
    • Capital Credits
    • Your Service
      • Security Options
      • Tree-Trimming
      • High Bill Concern
    • Member Programs
      • Co-op Connections Card
      • Ask Matt
      • Medical Necessity Notification
      • Renewable Energy
      • Time of Use
    • Charges and Fees
    • Member Guide
    • Rebates
    • Water Heaters
    • New Construction
  • Outage Center
    • Outage Map
    • Social Feeds
    • Storm Updates
  • Communications
    • Connect With Us!
    • Kansas Country Living
    • Mobile Background Images
    • The Signal
  • Community Development
    • Co-op Events
    • Co-op's Vote
    • CoBank Sharing Success
    • Local Sponsorships
    • Operation Round-Up
    • Youth Programs
  • Safety
    • Agriculture Safety
    • Emergency Preparedness
    • Generator Safety
    • Meter Access
    • Power Line Safety
    • Safety Demonstrations
    • Ten Tips To Avoid Scams
  • Co-op FAQ
  • SmartHub Mobile
    • Using SmartHub
  • Annual Meeting
    • Trustee Application
  • COVID-19