Skip to main content

Start or Transfer Service

Home
Menu

 To report an outage please call 1-800-794-1989 or use the SmartHub mobile app. To talk to a person, press zero. To view our outage updates click here.

  • Home
  • About Us
    • Board of Trustees
    • Cooperative Leadership
    • Powering Fort Leavenworth
    • Cooperative Transparency
    • About Touchstone Energy
  • Contact Us
    • Employment Opportunities
    • Media Inquiries
    • Submit Feedback
    • New Construction
    • Ask Matt
    • What is my district?
  • Member Services
    • Apply for Service
    • Payment Options
      • Understanding Your Bill
      • Payment Assistance
      • Pay Cash
      • Pay Now!
    • Capital Credits
    • Your Service
      • Security Options
      • Tree-Trimming
      • High Bill Concern
    • Member Programs
      • 101 Ways To Save
      • Attic Report Card
      • Medical Necessity Notification
      • Time of Use
    • Charges and Fees
    • Member Guide
    • Rebates
  • Outage Center
    • Outage Map
    • Preparing For Planned Outages
    • Social Feeds
    • Storm Updates
  • Communications
    • Connect With Us!
    • Energy Solutions Articles
    • Kansas Country Living
    • The Signal
  • Community Development
    • Co-op's Vote
    • CoBank Sharing Success
    • Local Sponsorships
    • Operation Round-Up
    • Youth Programs
    • FreeState Business Directory
  • Safety
    • Agriculture Safety
    • Emergency Preparedness
    • Generator Safety
    • Meter Access
    • Power Line Safety
    • Prepare for Winter Outages
    • Safety Checklist
    • Safety Demonstrations
    • Ten Tips To Avoid Scams
  • Co-op FAQ
    • Ask FreeState
  • SmartHub Mobile
    • Using SmartHub
  • Annual Meeting
    • 2023 Candidate Videos
    • 2023 Trustee Candidates
    • Annual Report
    • Voting for Trustees
  • Crew at the Zoo
  • ESC Adjustment
  • Solar/EVs
    • All About EVs
    • Renewable Energy
    • Register Your Ride

Member Services

Members have the ability to do business with either of our district offices. The West District office in Topeka services the western portion of the FreeState Electric Cooperative territory. The East District office in McLouth services the eastern portion of the FreeState Electric Cooperative territory.

We are here to serve our members, at either location. You may call our office at 1-800-794-1989 or email us. 

Our offices are open Monday through Friday from 7:30 a.m. to 4:00 p.m. We are closed major holidays. 

If you are calling about an emergency (active line down, power lines down, accident, etc.) please do not leave a message. PRESS ZERO to talk to a member of the MSR team. 

Pay Now!

Member Owned. Member Driven.

Pay Your Bill

FreeState offers multiple options to pay your monthly bill. You can pay by phone, mail, or even make it automatic. 

See Options

Your Service

Find information about starting, transferring, or set up a work order. You can also find information about security lights and construction. 

Your Service

Member Information

Click here to find information about the cooperative, services, and the cooperative difference. We're here to help. 

Information
Back to Top

Quick Links

  • Contact Us
  • News
  • Legal Info

Contact Info

McLouth Office
507 N. Union
PO Box 70
McLouth, KS 66054

Topeka Office
1100 SW Auburn Rd. 
Topeka, KS 66615

Toll-Free:800-794-1989

EMAIL US!

 

About Us

With 14,974 members and 20,551 service points FreeState Electric Cooperative is the largest rural electric cooperative in Eastern Kansas and the fifth largest rural electric cooperative in the state of Kansas. FreeState serves nine Kansas counties and provides distribution infrastructure to Fort Leavenworth. 

Follow Us Online

©2023 FreeState Electric Cooperative. All Rights Reserved.

  • Home
  • About Us
    • Board of Trustees
    • Cooperative Leadership
    • Powering Fort Leavenworth
    • Cooperative Transparency
    • About Touchstone Energy
  • Contact Us
    • Employment Opportunities
    • Media Inquiries
    • Submit Feedback
    • New Construction
    • Ask Matt
    • What is my district?
  • Member Services
    • Apply for Service
    • Payment Options
      • Understanding Your Bill
      • Payment Assistance
      • Pay Cash
      • Pay Now!
    • Capital Credits
    • Your Service
      • Security Options
      • Tree-Trimming
      • High Bill Concern
    • Member Programs
      • 101 Ways To Save
      • Attic Report Card
      • Medical Necessity Notification
      • Time of Use
    • Charges and Fees
    • Member Guide
    • Rebates
  • Outage Center
    • Outage Map
    • Preparing For Planned Outages
    • Social Feeds
    • Storm Updates
  • Communications
    • Connect With Us!
    • Energy Solutions Articles
    • Kansas Country Living
    • The Signal
  • Community Development
    • Co-op's Vote
    • CoBank Sharing Success
    • Local Sponsorships
    • Operation Round-Up
    • Youth Programs
    • FreeState Business Directory
  • Safety
    • Agriculture Safety
    • Emergency Preparedness
    • Generator Safety
    • Meter Access
    • Power Line Safety
    • Prepare for Winter Outages
    • Safety Checklist
    • Safety Demonstrations
    • Ten Tips To Avoid Scams
  • Co-op FAQ
    • Ask FreeState
  • SmartHub Mobile
    • Using SmartHub
  • Annual Meeting
    • 2023 Candidate Videos
    • 2023 Trustee Candidates
    • Annual Report
    • Voting for Trustees
  • Crew at the Zoo
  • ESC Adjustment
  • Solar/EVs
    • All About EVs
    • Renewable Energy
    • Register Your Ride