The Cooperative Difference

Every day, we all feel the impact of rising prices around us. It’s hard not to notice rising costs every time we make a monetary transaction. The cooperative sees it, too. Did you know 31% of cooperative staff are also members? And all our board of trustees are members elected by you to govern your cooperative.

That means every decision made impacts those making the decisions, too.

All of our employees, whether members or not, understand the importance of the cooperative difference. When making decisions, we look across the table because we work for our co-workers, neighbors and extended families. That connection to the power we provide is a big responsibility, and keeping costs down is something we all think about.

It seems every pole, spool of wire and gallon of fuel is getting more expensive. But it’s more than that. We are responsible for the safety of our employees, the communities we call home and each one of our members. We don’t take this responsibility lightly.

As we work to review and propose modernized rates, we want members to know that we are also working diligently to reduce operating costs without sacrificing the reliability and service you expect. Your trust in us is what motivates us.

We also offer some tools and options that can help members manage some of the costs.

SmartHub — One of our most popular tools, provides information about your account 24/7. You can monitor usage, see your costs and find ways to be more efficient. We even have a catalog of ways (101 ways, to be precise) you can save money, and they all require little effort — no matter if you own or rent your home.

Budget Billing — Allows qualifying members to spread out electric costs over 12 months rather than facing large bills during volatile seasons.

PowerPay — Offers daily billing and flexibility on how much and when you pay.

VanillaDirect — Prefer to pay with cash? Use VanillaDirect at various local retailers to pay your bill.

We want to provide options that best fit your lifestyle because you expect convenience and consistent service from your cooperative. We’re here to help, so give us a call to talk about billing options or to sign up for paperless billing and save a stamp each month. You can even AMP up your paperless billing by choosing the convenience of automatic monthly payments.

Powering communities is more than just flipping the light switch on. It’s a commitment to connections.

It’s the cooperative difference.