Buyer Beware: Solar Scammers Target Rural Consumers

Solar energy popularity continues to rise in Northeast Kansas, and scammers follow the potential for sales and look for ways to take advantage of unassuming folks. Fraudsters can pose as legitimate installers or sales representatives, and they may use high-pressure tactics. Take the time to learn how you can protect yourself from being a victim of a solar scam.   

There are many reputable solar companies in the area that FreeState members have purchased their solar systems from. These companies maintain great relationships with energy providers like FreeState, understanding that these providers will handle the interconnection required for uninterrupted electric service. They do a fantastic job of working with the cooperative to make sure the member is well taken care of. If a company is new or not local, do your research.  

 The most common sales tactics used by scammers are:  

Unrealistic Promises: When you hear the words “no electric bill” or “significant savings,” push the brakes. For reference, the only way you will not have a bill from your electric provider is if you are completely off grid. It’s important to know that most systems don’t function without the grid. They don’t provide power during a grid outage. Also be cautious if the salesperson guarantees a payback by a specific date. Remember, if it sounds too good to be true it probably is. Don’t overlook financing charges in the overall cost of installation.  

High Pressure Sales: If you are pressured to make a quick decision because “the deal is only available for a limited time,” you are likely being sold a false bill of goods. You should never have to decide on an investment of this size that quickly.   

Net Metering Promise: FreeState no longer offers net metering, and scammers are analyzing solar arrays as if the cooperative still offers it. They are using false information to calculate returns, or savings. Scammers misrepresent how solar is credited on FreeState rates.  

Binding Contracts: Be wary of contracts that require large upfront payment or make it difficult to get out of the project.   

FreeState is a supporter of renewable energy. Although our net metering interconnection is no longer available to members, we do still offer parallel generation. If you are interested in solar, no matter who your energy provider is, it’s important to take the following steps to protect yourself.  

Research: Before committing to anything, do thorough research. Check with consumer protection agencies to review any complaints that have been made against the company. 

Verify Credentials: Ask for proof of licensing, insurance, and certifications. Make sure the company you are working with is legitimate.  

Get Multiple Quotes: It’s always a good idea to get multiple quotes from reputable companies to compare products and services. It can also help you identify offers that may not seem legitimate.  

Read the Fine Print: It’s not easy to read, but it’s important to carefully review contracts and agreements before you sign on the dotted line. Make sure you understand the terms and conditions, and any warranties or guarantees.  

Ask Questions: It’s perfectly fine to take your time and ask for advice. FreeState’s energy use coordinator can help members who may have questions or need assistance.  

Take Your Time: Solar is not going anywhere. Just be careful and mindful before signing a deal. It’s reasonable to take the time to make sure the deal you are getting is legitimate.  

An important part of purchasing a solar system is making sure your energy provider is part of the process. FreeState (and other providers) have service and safety rules and regulations that will need to be considered and satisfied before any type of distributed generation interconnects with the electrical grid.  

The worst-case scenario could result in investing a large sum of money on a renewable project that you are not able to use. FreeState cautions all members. Please check with the cooperative. Checking with us protects you and your investment from installing a system that is ineligible to interconnect. 

Protecting yourself is important and your cooperative wants to make sure you remain vigilant against scammers. Educate yourself and be aware of are common tactics used by scammers to “seal the deal” before the sun goes down.