FreeState deploys protocols to ensure the safety of our members. While cybersecurity is not as visible as other safety measures, it is critical to the cooperative but member information.
Our technology professionals use IT industry standards to maintain the security and reliability of our systems. Securing our technology network is not just protecting the hardware and equipment, it also includes protecting our payment and billing systems and our communications with financial institutions.
FreeState works with several agencies to stay informed and keep your information secure.
Why is Cybersecurity so Critical?
- FINANCIAL RISK – hackers may be able to transfer funds out of co-op accounts.
- IDENTITY THEFT RISK – theft of members’ personal information can put members’ identities at risk and harm our reputation as your trusted energy partner.
- OPERATION RISK – a network risk could lead to service disruption or damage to equipment.
- REGULATORY RISK – co-ops working to protect assets demonstrate the industry can improve without burdensome regulations. According to the National Cyber Security
Alliance, one in five small businesses, is a victim of cybercrime each year. To protect against cyberattacks, FreeState has implemented defensive strategies to help minimize risks, providing annual cybersecurity awareness training for employees and trustees and keeping trustees current on cybersecurity matters.
The co-op board of trustees and management are briefed on cybersecurity matters and how investments in security can help minimize risks. Taking a company-wide approach provides helpful tips to recognize and avoid common threats.
FreeState takes a proactive approach to security and the safety of members’ information. It is as important to us as powering your homes.