FreeState knows it is important to offer not only multiple ways to pay, but also a variety of billing options. Every member typically receives a standard monthly bill, but did you know we offer multiple billing options? If you need further assistance or have questions about billing program qualifications, call 1-800-794-1989 and press zero to speak directly with a representative.
Standard Monthly Billing
This billing option is the default option, where all members receive a standard monthly bill each month for electrical use. Bills are due and payable upon receipt. Bills can be paid in-office, dropped in drop boxes outside each office or mailed to McLouth: P.O. Box 70, McLouth, KS 66054.
Time-of-Use Program
East District (McLouth) members can participate in FreeState’s time-of-use rate program. This program is designed to keep your bill consistent with FreeState’s other rates and gives members the opportunity to save on their monthly bill by adjusting energy consumption habits.
How does it work?
FreeState is charged a premium from our power suppliers for energy consumed between 3 p.m. and 6 p.m., Monday through Friday. During this three-hour window, Members on TOU pay 17.89¢ per kWh compared to 8.45¢ per kWh during all other hours, including major holidays. Members on TOU pay those rates per the tariff. What FreeState pays suppliers will vary based on peak demand and other factors.
How can you save?
Any effort of your part to alter your habits and consumption as much as possible outside of those peak hours, may result in savings on your bill. Wait until after 6 p.m. to run your dishwasher, dryer or adjust the thermostat. And, wait to do laundry or other high energy chores until the weekend.
Paperless Billing
Looking to save a stamp and pay from the convenience of your phone, laptop or PC? Paperless billing is the option for you. We offer an array of paperless payment options including SmartHub online or SmartHub App, Pay Now and our IVR secure pay-by-phone option. These payment options allow for convenience and ability to pay your bill at your fingertips.
PowerPay Program
PowerPay provides you with the tools you need to monitor your account and adjust your energy usage to help save you money. This program offers a great solution for members who would prefer to pay in smaller increments versus one larger monthly bill. Paying in smaller increments can be helpful if you’re paid on a weekly basis or if you’re managing a very tight budget. All members are eligible and can sign up by signing our PowerPay agreement and making an initial payment of any past due amount (if applicable) or $50.
How does it work?
Each day, the previous day’s kWh use, estimated power cost adjustment (PCA). prorated service, and device charge plus applicable tax are calculated and deducted from your credit balance. Members will not receive a bill each month, email notifications are generated by the system and do alert a member when an account falls below $30.
With this convenient program, there are no deposits or fees to join and no surprise bills after you get started. The power to manage your account is all yours!