To Report an Outage:

Please call 1-800-794-1989 or use the SmartHub mobile app. To talk to a person, press zero.

Payment Assistance

The Kansas Low Income Energy Assistance Program (LIEAP)

The Kansas Low Income Energy Assistance Program (LIEAP) is a Federally-funded program that helps eligible households pay a portion of their home energy costs by providing a one-time per year benefit. Benefit levels vary according to the following factors: 1) Household income, 2) number of persons living at the address, 3) type of dwelling, 4) type of heating fuel, and 5) utility rates.

In order to qualify for this benefit program, you must be a resident of the state of Kansas and you must need financial assistance for home energy costs.

Visit LIHEAP FAQs for Consumers | The Administration for Children and Families (hhs.gov) if you have more questions. 

Are You Eligible?

The following agencies have been known to assist people who may need help paying utility bills. FreeState Electric Cooperative is not affiliated with any of these organizations. Contact information is provided as a courtesy to you.

NEKCAP.org
Leavenworth, Jefferson, Jackson, Wabaunsee
Electricity and Housing

ECKAN.org
785-242-7450
Douglas and Osage

Community Action Inc of Topeka
785-836-4500
Shawnee

LIEAP - Energy Assistance - Economic & Employment Services (ks.gov)

KHRC /KERA - kshousingcorp.org/emergency-rental-assistance.

Good Shepherd Thrift Shop 
913-845-3964 
M,W,F,S 9am – 2pm Store Hours 
M,W,F,S 9am – 11am Assistance Hours 

Jefferson County Service Organization 
8:30am – 4pm 
785-863-2637 

Salvation Army Locations  
(Apply for Gift of Warmth here) 
1320 SE 6th St. 
Topeka, KS 66607 
785-233-9648 

946 N. New Hampshire 
Lawrence, KS 66044 
785-843-4188 

600 Walnut 
Leavenworth, KS   
913-682-6253 

926 Commercial 
Atchison, KS  66002 
913-682-6253 

Help House (Salvation Army Funding) 
131 W. 15th S 
Lyndon, KS  
785-828-4888 

Help House, Lyndon, KS 
Osage Co. residents only 
Contact: Scott Perkins 
785-828-4888 

Doorstep, Inc. 
doorsteptopeka.org 
1119 SW 10th Ave. 
Topeka, KS 66604 
785-357-5341 
Office hours: M-F 8 am - 3 pm 
Client service hours: M-F 9 am - 1:45 pm 

SRS Offices 
Northeast Regional Service Center 
500 Van Buren, Topeka KS 66603 
Phone: (785) 296-2500 TDD: 1-800-766-3777 
Fax: (785) 296-5666 

Atchison  
710 S. 9th. St., Suite C, Atchison KS 66002 
Phone: (913) 367-5345 TDD: 1-800-766-3777 
Fax: (913) 367-1926 

Lawrence 
1901 Delaware, Lawrence KS 66046 
Phone: (785) 832-3700 TDD: 1-800-766-3777 
Fax: (785) 832-3771 

Leavenworth 
515 Limit Suite 100, Leavenworth KS 66048 
Phone: (913) 680-2200 TDD: 1-800-766-3777 
Fax: (913) 680-2126

Catholic Charities Family Support Centers 
catholiccharitiesks.org 

Atchison  
502 Kansas Avenue 
Atchison, KS 66002 
Phone: 913-367-5070 

Lawrence  
1525 West 6th St. 
Lawrence, KS 66044 
Phone: 785-856-2694 

Leavenworth  
716 North 5th St. 
Leavenworth, KS 66048 
Phone: 913-651-8060 

Topeka  
234 South Kansas Ave. 
Topeka, KS 66603 
Phone: 785-233-6300 

American Red Cross - Kansas 
www.redcross.org/local/kansas.html 

1321 SW Topeka Boulevard 
Topeka, KS 66612 
785-354-9238 

God’s Storehouse Clothing and furniture 
www.gshtopeka.org 

1211 SW Chelsea Dr. 
Topeka, KS  66614 
785-608-6743 

Let’s Help, Inc. 
www.letshelpinc.org 
200 S. Kansas 
Topeka, KS 
785-234-6208 

Topeka North Outreach 
Utility Assistance for North Topeka only 
785-286-1370

Warm Hearts of Douglas County
Apply | Warm Hearts | Charity (warmheartsofdouglascounty.com)
Douglas County Residents only
All electric heat residences only