Please call 1-800-794-1989 or use the SmartHub mobile app. To talk to a person, press zero.
Our line and right-of-way crews, and the professionals who support them, often work in high-risk environments. Downed lines, energized equipment and changing conditions can create serious hazards. What may look routine is often anything but.
This also includes any time you may see contractors, such as our GIS auditors (Global Mapping Solutions) working in your area or even on your property. These individuals are there for a reason. They are helping us maintain accurate records of our system and ensure our infrastructure is properly mapped, inspected and maintained. This work is part of the cooperative’s right-of-way responsibilities and is essential to providing safe, reliable service.
If they are there, they are supposed to be.
Give them space, be respectful and allow them to complete their work without interruption. This helps them do their job accurately and efficiently before they move on to the next service.
The same applies during outages or emergency response. Vehicles, equipment and personnel need room to operate safely. Getting too close can delay restoration and increase the risk of injury.
I also encourage you to remind children to stay away from work zones and never approach utility equipment.
At the end of the day, our goal is simple. Restore power and stay safe.
Your awareness and cooperation make all the difference
This content was included in the July 2026 Kansas Country Living Magazine.