Disconnects Resume June 1, 2020
Disconnects will begin on June 1, 2020.
Although disconnect procedures for nonpayment were temporarily paused during the COVID-19 global pandemic, it is crucial members understand that the suspension of disconnections was not a waiver of electric bills. Your electric use and amount due has continued to accrue as you used electricity during this time.
FreeState understands some members may be facing unusual financial hardships due to the pandemic, and we are here to help. If you are unable to pay your bill due to the financial impacts of the pandemic, we urge you to call FreeState at 800-794-1989 to discuss options.