New Look. New Experience. Same SmartHub.
Paying your monthly FreeState bill should be simple and easy. Now, with SmartHub mobile app enhancements, it will be easier than ever.
Managing your account and service with FreeState just got a little easier with the new updates from SmartHub. The latest updates will be available this fall. SmartHub is FreeState’s innovative resource for member account management, and it can do more than you think. It can help you take control and manage your FreeState member account like never before, giving you more time to focus on other responsibilities.
If you are a current user, you’ll notice the mobile app will have a fresh, new look. When you open the app, you’ll be able to see your usage analysis upfront or can contact us with the click of a button right from the home screen.
Outage and billing alerts are also displayed on the home screen, making it easy for us to communicate important information with you. Billing, payment and other features are available with one click of a button in a new condensed menu.
All of the features you love about SmartHub now will still be available, just with a refreshed look and an enhanced user experience.
If you haven’t been using SmartHub, check it out today. Whether through the web, your smartphone or tablet (Android or iOS), you’ll be able to pay your bill, view your usage, contact member service representatives and get the latest news.
Making payments through SmartHub is fast and easy. The first time you make a payment either through the web or through your mobile device, you will be able to securely store your payment information for future transactions. The next time you need to pay your bill, it will only take a couple of clicks.
FreeState will also have important notifications posted, and you’ll be able to choose how you want to be notified about your bill, including email and text messaging. You’ll also be able to set usage thresholds so you’ll know when you’re usage is higher than you’d like and help you keep your electricity bill as low as possible.
Reporting an outage is also quick and easy with the SmartHub mobile app. No need to call, just let us know about a service issue with a few taps. You can contact FreeState’s member service representatives for requests or questions. SmartHub’s contact feature makes connecting with us quick and easy.
Access SmartHub by visiting www.freestate.coop or by downloading the app on your mobile device through the Apple App Store (iOS devices) or Google Play Marketplace (Android devices).